Frequently Asked Questions
A personal trainer can help you reach your fitness goals faster and with less effort. Personal trainers are uniquely qualified to tailor workout routines to fit your individual needs, help you break through plateaus, prevent injuries and challenge your muscles in new ways.
A new study by UCLA has found that working with a personal trainer can increase your strength, cardiovascular fitness and lean body mass more effectively than working out alone.
Find Your Trainer was created to make it possible for anybody, not just celebrities and the very wealthy, to experience the benefits of a personal trainer.
Find Your Trainer is free for anybody to join and use. You pay for only the sessions that you book. There are no initiation fees, membership dues or hidden costs.
No! This is one of the coolest things about Find Your Trainer -- you are able to train at some of the best gyms and private training studios in New York without having to pay a membership or guest fee.
All of the gyms and trainers at findyourtrainer.com have been carefully picked and vetted by the Find Your Trainer team. While they represent a diverse selection of specialties, facility types, neighborhoods, genders and training styles, rest assured that you will be happy with whichever trainer you choose.
We encourage you to research each trainer before you book by looking at their profile, reading their bio and learning more about the gym they train out of.
We also offer a Money Back Guarantee -- we're so confident that you'll love "getting fyt" with all of our personal trainers that we'll refund you the full price of your session if you're unsatisfied for any reason.
We believe the best way to find a trainer who you click with is by going through a full workout with a trainer you choose. The complementary sessions that gyms offer are usually “fitness assessments” where you spend most of your time getting weighed, measured and prodded by a randomly chosen trainer while being made to feel inadequate and insecure. This is followed by a brief workout and then a hard sell to purchase an expensive training package.
When you book a session on Find Your Trainer, you provide your goals and fitness history to your trainer ahead of time so when you arrive at the gym you can hit the ground running. And since the session is already paid for, you don’t need to worry about getting sold to. If you two hit it off, you can easily book again. If not, you can try somebody or someplace new!
We also offer a money back guarantee – if you’re unsatisfied with your session for any reason, we’ll issue you a full refund.
- Health clubs are good for people who:
- Enjoy the energy and scene of working out with a lot of people
- Want all the amenities of a big gym (e.g. showers, full range of equipment, juice bar, etc.)
- Prefer traditional workout methods focused on strength training and muscle gain, like using machines and lifting weights
- Studios and boutiques are good for people who:
- Want to work out in a more intimate and private environment
- Prefer functional training focused on improving core strength, flexibility, balance, stability and coordination
- Are looking for very specialized workouts (e.g. CrossFit, Boot Camp, Yoga, Pilates, Boxing/Kickboxing, etc.)
- In-home or in-building-gym training are good for people who:
- Want to train in the privacy of their own home
- Don’t have the time or desire to go to a gym or studio to work out
- Are focused on overall fitness, not necessarily bulking up or getting ripped
If you are new to fitness and working out or feel intimidated or uncomfortable in a big gym, then training in a studio or at-home are both great options!
After booking your session, you will have the option to fill out a very short questionnaire asking you for your goals, injury history and fitness level that will be sent to your trainer and used to design your session. While it is optional, we highly encourage you to complete this questionnaire so that you can get the most out of your workout.
We require that any changes to your session time be completed at findyourtrainer.com at least 24 hours before your original session start time. If your new session is more expensive than your original session, we will charge you the difference. If it is cheaper, you will receive a credit for the difference which will be automatically applied to your next session.
You can cancel your session up to 24 hours in advance of the original session start time from "My Account," and you will receive a credit for the full value of your session which will automatically be applied to your next session.
The 24 hour notice requirement exists to provide trainers sufficient opportunity to fill your slot. As a matter of fairness, we still pay the gym and the trainer when you no-show or don’t cancel/reschedule in time. As a result, you will not receive a credit for your session.
Yes! You can book as many sessions as you'd like to ensure you get the trainers and times that you want. All of your future sessions will appear in "My Account." Just remember that if you need to cancel or reschedule for any reason, you must do so at least 24 hours before your session start time in order to receive full credit for the original session price.
We are constantly working with our gym partners to ensure that there is always a good selection of trainers and times available to book. Additional slots are being added every day, and new slots are frequently added because of last minute cancellations, so check back often!
If you don't see times you want available, you can also use the "Request Availability" feature and we will notify you once the trainer has any openings that match your request.
We are currently in beta mode with just a handful of gyms while we work out any kinks. But we would like to have as many gyms and trainers on the Find Your Trainer platform as possible. To help us get a better idea of who we should add next, please tell us what gym you belong to here.
Request a Club
Since Find Your Trainer just launched, we are piloting with just a few clubs, but we are constantly adding new ones.
Tell us which gym you belong to and we'll do our best to add them as soon as we can!
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Have a question, suggestion, or feedback? We would love to hear from you.
You can reach us anytime at firstname.lastname@example.org